Privacy Policy

Last Updated: June 20, 2025

Aquanest Water Filters Inc. (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or interact with us.

1. Information We Collect

We may collect the following types of information when you use our website or contact us:

• Personal Information: Name, email address, phone number, mailing address, and other contact details you voluntarily provide through forms, email, or phone calls.

• Order Information: Details related to purchases, invoices, or installation requests.

• Technical Information: IP address, browser type, device information, and browsing behavior collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Respond to inquiries, provide quotes, or deliver requested services.

• Process orders and schedule installations.

• Send service-related communications and updates.

• Improve our website and customer service.

• Comply with legal or regulatory requirements.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information only when necessary to:

• Fulfill a service you requested (e.g., installation or customer support).

• Comply with legal obligations or regulatory authorities.

• Protect our rights, property, or safety.

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website may use cookies to enhance user experience and collect non-personal information about how visitors use our site. You can control or disable cookies through your browser settings.

6. Your Rights

As a user, you have the right to:

• Request access to the personal information we hold about you.

• Request correction or deletion of your information.

• Withdraw consent to our use of your data (where applicable).

To make a request, please contact us using the details provided below.

7. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically for updates.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Aquanest Water Filters Inc.
📍 2 Dunster Crescent, Brampton, ON L6T 3J7, Canada
📧 Email: [email protected]
📞 Phone: +1 437 559 0482
🌐 Website: https://aquanestwaterfilters.ca