Purchase Guide
17/04/2020 2025-06-20 9:24Purchase Guide
Everything You Need to Know Before You Buy from AquaNest Water Filters Inc.
At AquaNest Water Filters Inc., we want your experience to be smooth, informed, and worry-free. This Purchase Guide is here to help you make confident decisions about your water filtration system. From understanding our product range to warranty terms and support, here’s everything you need to know before making a purchase.
🛠️ Installation Services
Professional Setup You Can Count On
AquaNest provides installation services for all water filtration systems purchased through us. Our technicians ensure proper setup for optimal performance and help you understand your system’s operation.
🧾 Warranty Coverage
One-Year Limited Warranty
All eligible products come with a 1-year limited reseller warranty from AquaNest Water Filters Inc., effective from the purchase date.
This is independent of the manufacturer’s warranty and applies to normal residential use only.
✅ What Is Covered:
Visible defects in materials or workmanship
Installation-related mechanical issues (if AquaNest performed the installation)
Replacement parts or support where applicable
❌ What Is Not Covered:
Manufacturing defects (refer to manufacturer)
Improper use or third-party installation
Normal wear, cosmetic damage, or consumables like filters (unless defective on delivery)
Unauthorized repairs or modifications
Industrial or commercial use of residential units
Water damage from excessive pressure
📝 How to File a Warranty Claim
To begin a warranty claim:
Contact: [email protected] or call 437-559-0482
Provide proof of purchase (receipt or invoice)
Describe the issue clearly; photos may be requested
You may be asked to return the product for inspection
🔄 Warranty Remedies
If your claim is approved, AquaNest may:
Provide a replacement product or part
Offer repair services (if applicable)
Issue a partial or full refund, depending on the situation
📌 Important Warranty Notes
Valid only for original purchaser within Canada
Manufacturer warranty must be claimed through the product brand
Keep your purchase receipt for all claims
If you have any questions before placing an order, feel free to contact us—we’re always happy to help you choose the right water filtration system for your home.
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